Frequently Asked Questions

General Questions

Do you only work with Colorado based companies?

No, we can work with companies all over the United States. We do like to meet our clients face-to-face. It helps get things done quicker, and allows us to develop strong business relationships over time. But with the power of internet communication, we are most willing to work with companies outside of Colorado. Don't hesitate to get a free quote request, even if you're across the country!

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Can you do Rush Orders?

Depending on our workload at the time, rush orders are possible. We may have to charge a rush order processing fee depending on our incoming workload and your actual project deadline.

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Do you offer discounts for non-profits?

We do offer discounts for non-profits. Currently, we cannot provide any free or donated work as we are already involved with a few non-profit organizations.

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Web Site Design Questions

How much does a web site cost?

Ah yes, the "Holy Grail" of questions for a web site design company. We feel that our pricing for web site design is incredibility competitive, and it shouldn't be out of reach any small business. Every company we work with is different, and that makes every web site we design different. We develop a proposal and quote specifically for your business, so there is no way for us to have standard pricing policy for web sites. Rest assured, the value we provide from our design work will far outweigh the cost.

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I don't think a website will do anything for me. Am I wrong?

You're probably thinking that if you have worked with another web design company in the past that built a web site for you that didn't get results. We can think of a web site application and marketing strategy for every single type of business out there. Our goal as a web design company is to develop a complete online marketing strategy that gets you results you want!

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Who owns the web site after its complete?

Your company will own the web site, copy rights, and all of its content after it is complete.

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What if I already have a web site? Can you improve it?

Of course! Improving a web site is one of favorite things to do! Because existing web sites have history and traffic data to work with, it makes it much easier for us to measure the improvement in traffic, sales, or leads we can provide. We love redesigning web sites so get a free quote today!

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Graphic Design Questions

In which format will I receive my artwork?

We can provide graphic design work in almost any format. Jpeg, PDF, and TIFF are the most common formats, but we can provide work in any format based on your needs.

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Who owns the graphics after they are created?

Your company will own the final product. You are free to do with it what you wish.

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Payments Questions

What are you payment terms?

For web and graphic design, our standard payment term is 50% down and 50% upon completion. We may do 1/3 down, 1/3 midway, and balance upon completion for 3D Visualization projects, or larger graphic and web projects. Our billing process is Net 7.

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Do you have payment options or financing?

While we do not do direct financing, we can allow monthly payment options for you, depending on the cost and your project budget.

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Do you accept credit cards or Paypal?

Yes, we accept MasterCard, Visa, and Discover. We can also accept Paypal.

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