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Frequently Asked Questions

General Questions

Do you only work with Colorado based companies?

No, we can work with companies all over the United States. We do like to meet our clients face-to-face. It helps get things done quicker, and allows us to develop strong business relationships over time. But with the power of internet communication, we are most willing to work with companies outside of Colorado. Don't hesitate to get a free quote request, even if you're across the country!

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Can you do Rush Orders?

Depending on our workload at the time, rush orders are possible. We may have to charge a rush order processing fee depending on our incoming workload and your actual project deadline.

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Do you offer discounts for non-profits?

We do offer discounts for non-profits. Currently, we cannot provide any free or donated work as we are already involved with a few non-profit organizations.

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Web Site Design Questions

How much does a web site cost?

Ah yes, the "Holy Grail" of questions for a web site design company. We feel that our pricing for web site design is incredibility competitive, and it shouldn't be out of reach any small business. Every company we work with is different, and that makes every web site we design different. We develop a proposal and quote specifically for your business, so there is no way for us to have standard pricing policy for web sites. Rest assured, the value we provide from our design work will far outweigh the cost.

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I don't think a website will do anything for me. Am I wrong?

You're probably thinking that if you have worked with another web design company in the past that built a web site for you that didn't get results. We can think of a web site application and marketing strategy for every single type of business out there. Our goal as a web design company is to develop a complete online marketing strategy that gets you results you want!

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Who owns the web site after its complete?

Your company will own the web site, copy rights, and all of its content after it is complete.

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What if I already have a web site? Can you improve it?

Of course! Improving a web site is one of favorite things to do! Because existing web sites have history and traffic data to work with, it makes it much easier for us to measure the improvement in traffic, sales, or leads we can provide. We love redesigning web sites so get a free quote today!

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Graphic Design Questions

In which format will I receive my artwork?

We can provide graphic design work in almost any format. Jpeg, PDF, and TIFF are the most common formats, but we can provide work in any format based on your needs.

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Who owns the graphics after they are created?

Your company will own the final product. You are free to do with it what you wish.

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CAD Questions

What CAD formats do you provide?

We can provide drawings in electronic format (dwg, jpg, dxf, pdf, etc.) or hard copies (paper) as needed, up to E-size plots.

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Which CAD Version do you use?

We keep various versions of AutoCAD around to match the needs of different clients, We use R2001 all the way through R2008

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What can CAD do for me?

Many people think that only large firms use Computer Aided Drafting and Design. But that simply isn't the case anymore. CAD is affordable to small business and even individuals. CAD can benefit you or your business in many ways. See how CAD can benefit you!

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Who owns the designs and drawings after the project is complete?

Your company will own the electronic information and designs, but don't forget when you modify a drawing or design yourself, you become responsible for the entire design.

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I lost my design, does Shycon Keep digital copies?

Shycon Design only keeps clients electronic information for 6 months, You can purchase a storage option with your designs that takes advantage of our electronic storage and back up hardware that can keep your drawings and design safe forever.

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The City or State Government requires a Professional Engineer Approval, Can Shycon provide that?

Shycon Design will have a Licensed PE review and approve drawings for an additional fee of $750 per page.

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what is a Green-Design or Eco-Design

A Green or Eco-Design is any design that takes into account the newest technology and techniques to preserve and protect Planet Earth and our natural resources.

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What is Drawing Conversion?

There are 2 types of Design Files, Raster and Vector, A lot of times you will find that a lot of your information is in the Raster format and you need to edit or change the info, This will require a Raster to Vector Conversion. Our drawing conversion process is quick and inexpensive, Send us your drawing to get a quick quote. click here.

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Payments Questions

What are you payment terms?

For web and graphic design, our standard payment term is 50% down and 50% upon completion. We may do 1/3 down, 1/3 midway, and balance upon completion for 3D Visualization projects, or larger graphic and web projects. Our billing process is Net 7.

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Do you have payment options or financing?

While we do not do direct financing, we can allow monthly payment options for you, depending on the cost and your project budget.

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Do you accept credit cards or Paypal?

Yes, we accept MasterCard, Visa, and Discover. We can also accept Paypal.

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